Drive Thru's

     So what is with drive thru's these days?

     Drive Thru's were originally used for expiated service for customers! however this day and age people claim that they are there for the same reason and nothing has changed.

     This could not be further from the truth. the next time you go to a location that has a drive thru available take a look at the last vehicle in line before you go in to the store and check again when you leave for the same vehicle, 9 times out of 10 that same vehicle is still in line and awaiting to pull up to the window to get their product.

     In most situations there are a couple things that make the drive thru slower than being served in store in no particular order.

     (Normally most businesses have more people working the drive thru than any other station in the store to try and make it more efficient but in most cases it makes it very inefficient instead).

1. Customers not knowing what they want to get.
2. Customers not having their payment method ready when they have to pay.
3. Being allowed to place large orders.
4. Employee's taking their time.
1. Employee's spending time talking to the customers after the transaction is finalized.

     So why is it that the drive thru is now slower than being served inside majority of the time?.

     Prime example is now most subways I have been to lately either have a sign up or will tell their customers not to be using their wireless devices while placing their order, if the customer does not abide by that they will skip that customer and go to the next one till that person is done using the wireless device.

     By doing that they are not holding up their other customers and wasting time, it is also placing ownership of the customers back on to them for the time spent their and not on the employee's for being frustrated by the customers by not co-operating with the employee that is simply trying to do their job.

     Now we have Tim Horton's drive thru, they will sell anything that they have in the store through their drive thru and in any amount. There have been numerous times I have been in the store and seen the employee's making numerous sandwiches or a couple trays of coffee's and taking it to the drive through window to give to a customer.

     What is the point of going through the drive through to order something that size. That type of transaction should be done in the store instead.

     The thing most people do not realize is that most if not all companies have a time limit for each transaction being conducted at the drive through and that in turn goes towards their appraisals when they are done.

     In summary, people need to get up off of their arses and stop being so lazy and go inside and leave the drive thru alone for the people that are getting 1 or 2 quick serve items in the drive through.

Never take the blame

So why is it that society this day and age does not take responsibility for their own errors?

     If you are having issues and an employee of the establishment gives you help by verbally informing on what to do and how to do it and you confirm you heard it all and understand what you are told.

Why it's it then when you do not follow the instructions that you were given and confirmed That you understood.

     What makes it worse is that there are also instruction on a card right in front of you with good size font so that it can be read where you were standing.

     After your transaction is done you proceed to then complain that you did not get your store discount and continue to push the issue after that employee that helped you reconfirmed to you again politely after the information that was given to you and then proceeds to point out the information that was readily available to be read where you were and where the information was available to you as well.

     With that being said how is it anyone's fault other than your own that you did not do what you were suppose to do with the information verbally given and available in written text in front of where you did the transaction.

     People in my opinion really need to start taking responsibility for their own errors and or mistakes and Stop blaming other people for their mistakes. We are not children but people of and or above the age maturity.

 

*These pictures were only used due to being handy and available at the time and are not specific to the situation posted above.

Cash Tendered

     So what is it with people and them paying for what they get in full, can you really go to a grocery store and get stuff there and not have all the money to pay for it in full or at all and still take it all home with you?

     Or would you have to put back stuff till you reach the monetary balance that you had enough to pay for before you can leave the store with the stuff you picked up.

     So why is it that people think that gas stations are any different? I mean come on you go there knowing you need to get gas (or possibly something else) and yet get upset when asked for the full amount for the gas that you just put in to your vehicle. Have we as human beings taken the definition of entitlement to a whole New level? I mean we are lucky here in Nova Scotia employers are not permitted to actually collect on shortages; however that does not mean that they can not take other action that can and does lead up to termination of your employment.

     People have to remember that these people at gas stations and such are generally at minimum wage or just above if they are lucky.

     So the next time you go to a gas station remember you are dealing with a minimum wage employee and if you short them on what you owe you can be the cause or them losing their job then you have to choice but to quite possibly pay for then to be on assistance if they can't get employment insurance.